SHIPPING, RETURN POLICY AND WARRANTY
WE SHIP TO CANADA, PLEASE CALL FOR RATE QUOTE
YOU CAN PICK UP YOUR GAME FROM OUR SHOP YOURSELF, OR WE CAN DELIVER IT WITHIN A 50 MILE RADIUS OF OUR SHOP FOR A FEE OF $88.00. ALSO, WE WORK WITH SEVERAL SHIPPING COMPANIES THAT SHIP NATIONWIDE.
EMAIL OR CALL US WITH YOUR ZIP CODE AND WE WILL SHOP FOR THE BEST POSSIBLE RATE FOR YOU. PLEASE CONSIDER ALL THE SHIPPING RATES ARE ONLY DELIVER TO THE DOOR, HOWEVER INSIDE DELIVERY IS AVAILABLE FOR EXTRA COST.
WE COMPLETELY WRAP THE GAMES IN BUBBLE WRAP AND STYROFOAM, AND THEN INSTALL THE GAME IN A BOX AND PLACE IT ON A PALLET AND SECURELY STRAP IT DOWN TO AVOID ANY DAMAGE THROUGH SHIPMENT.
We accept returns within 15 days of the arrival of your game. Buyer is responsible for the shipping cost of both ways back and forth. The game warranty includes only replacement parts.
We only offer parts warranty however we have a very good tech support team and we help our customers to change the parts easily. Warranty only includes parts replacement.
Please consider that we make every effort to package the game so well that the chance of damage is slim. However, when a shipment leaves our shop, we do not have any control over the behavior of the shipping company's employees, or the exact arrival time of the game. Many times the Tracking Arrival Time is Not Accurate, and depending on the area in which you are located, or other factors, such as weather, may affect delivery times. Therefore, we cannot take responsibility for the high cost of shipping returns, due to customer refusal because of Late Arrival.
However, Guaranteed Delivery Time Shipping is Available for Extra Charges.
UPON ARRIVAL OF YOUR ARCADE GAME, PLEASE OPEN THE PACKAGING IN FRONT OF THE DRIVER BEFORE HE LEAVES. AFTER THE PACKAGE IS OPEN, IF YOU SEE ANY PHYSICAL DAMAGE TO THE GAME, DO NOT ACCEPT THE DELIVERY. TELL THE DRIVER TO TAKE IT BACK DUE TO DAMAGE. THEN CALL US AT 314-481-4316 AND WE WILL REPLACE IT AS SOON AS POSSIBLE. UNFORTUNATELY, AS SOON AS YOU ACCEPT THE DELIVERY, THE TRUCKING COMPANY IS NOT RESPONSIBLE FOR ANY DAMAGES.